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Delivery and ownership of parts are taken upon signing shipping Bill of Lading.  The only reason we will accept a return is due to structural ineffeciencies.  If we shipped a bumper other than the one you specified in writing that you wanted, or if the bumper you purchased does not fit the vehicle specified on your invoice you will need to let us know BEFORE mounting the bumper to the vehicle, no exceptions.  In the event that a wrong or damaged bumper is mounted to the truck or otherwise used in any way we will consider the bumper to be gladly accepted and/or altered regardless of condition or whether it is the correct part.  If extensive shipping damage is present, DO NOT sign for delivery on the bill of lading and take pictures of the damage.  It is the responsibility of the buyer to inspect the product purchased for shipping damages upon delivery and before signing shipping receipt.  Bumpers are inspected and in perfect condition when they leave our shipping facility, any damage done is on the part of the shipping company thereafter and is your responsibility in the event that you do not inspect the bumper prior to signing the shipping receipt. Manufacturers warranty applies.  Please ask us for manufacturers warranty information.  Peacemaker Truck Accessories, LLC offers no warranties express or implied for the products we sell, the warranties are offered through each specific manufacturer.

Peacemaker Truck Accessories, LLC sends all order confirmations via an invoice over e-mail and through USPS upon request.  It is the responsibility of the customer to notify Peacemaker if they did not receive an itemized invoice.  Customer must notify Peacemaker Bumpers immediately upon delivery of any extensive (visibly bent steeel) damage done while in transit and refuse delivery of the product before signing shipping receipt.  Customer should indicate all shortage claims with Peacemaker Truck Accessories LLC, and should so note shortage on Bill of Lading and require driver's signature (i.e. if two bumpers were ordered and only one was delivered).  If bumper was delivered without necessary hardware or bolts, please notify us at (855) 286-7379.  We will send them to you via 2-3 day shipping.    
That being said, we work very hard to make our customers happy.  It is rare that we have a returned item and in the event that we do, we will do our best to be sure the customer is ultimately satisfied.